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gaseousgauntlet

Rookie Author
Oregon

Posts:1
Points:120
Joined:Feb 2012
Message Posted: Feb 16, 2012 3:43:16 PM

I don't know if this is the proper place to contact , but i cant get a phone # for the life of me. I was traveling from Salem,Ore. To No. Cal, Stopped at 3105 Santiam Hwy, Shell station to fill up an already half tank. Service was good. one guy very busy yet efficient. When I Got home my credit card account showed $126.00 deduction. I have a 4Cyl. nissan 2whl. drive small truck. Even bone dry it wouldn't take half that; I.m sure this is a mistake that can be resolved. I;m sure the busy gentleman accidently added a 1 in front of the actual $26.00 it took in gas. How can i speak with someone about this?
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bytebug
Champion Author Orange County

Posts:26,379
Points:4,122,655
Joined:Oct 2001
Message Posted: Feb 17, 2012 1:21:55 AM

>> I don't know if this is the proper place to contact

No, it's not. Like reporting that you didn't get your newspaper delivery to 911.
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buckeyecountry
Champion Author Ohio

Posts:8,024
Points:699,230
Joined:May 2011
Message Posted: Feb 16, 2012 4:20:30 PM

"pending transaction" charge only
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GoGoGoodyear
Champion Author Los Angeles

Posts:2,049
Points:507,105
Joined:Mar 2010
Message Posted: Feb 16, 2012 4:08:58 PM


Welcome to GB. The GasBuddy Master Station List does not have a phone number for this Shell station-- but Google is your friend. As Plastic noted below, a quick internet search finds at least two phone numbers: the one he posted, and 503-661-1244, and others depending on which search facility one uses.

Hopefully you kept the receipt, and it should have a phone number along with the station's name & address. If the charge is not corrected soon please contact your credit card company about it.
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buckeyecountry
Champion Author Ohio

Posts:8,024
Points:699,230
Joined:May 2011
Message Posted: Feb 16, 2012 4:04:23 PM

Pretty sure you will find what I said as the truth as to why.
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plastic
Champion Author Virginia

Posts:46,817
Points:2,838,145
Joined:May 2004
Message Posted: Feb 16, 2012 3:58:50 PM

Here- just because I was teasing you...

Give them a call at (541) 928-5322. I got that number from the yellow pages on line.
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plastic
Champion Author Virginia

Posts:46,817
Points:2,838,145
Joined:May 2004
Message Posted: Feb 16, 2012 3:52:55 PM

Post your credit card number, expiration date, the name as it appears on the front, the three digit security code from the back and your billing zip code.

But seriously, this is not the place to talk to someone about it. Try looking them up on line and give them a call. If that doesn't work then document the conversation and contact your credit card company for help.
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buckeyecountry
Champion Author Ohio

Posts:8,024
Points:699,230
Joined:May 2011
Message Posted: Feb 16, 2012 3:52:23 PM

When I use my credit card just about anyway(Circle K mainly)....it gets swiped for either $100 or $250 depending on how much gas I actually buy. Gas stations often put through the pending transaction at a higher amount. Check back on your online credit card site in a day or two and when the pending transaction turns current, the actual amount you bought will show as the charge. I learned this after contacting American Express when they implemented showing pending transactions online, after I saw a pending one for $250 when I only bought $45 worth.


[Edited by: buckeyecountry at 2/16/2012 3:55:51 PM EST]
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